From the time I sent my first email to walking in the front door and meeting reception then to her introducing me to the Alexa,Karl,Liz and finally Cheryl it was a great experience. I would recommend buying a vehicle here to anyone. Thanks to everyone at mark wilsons
We recently bought our first car and the staff at Mark Wilson's was amazing. They really went above and beyond to make sure we felt comfortable and really made the whole process easy for us.
To say I was impressed would be an understatement. I am an individual who appreciates and looks for exceptional customer service and I received just that on every level of my purchase experience.
Our experience was amazing, from our initial email contact to driving off the lot with our new ride. Marko and Miguel were very patient and offered a stress free, pressure free buying. They were prompt in responding to us every time we contacted them. An amazing car purchase experience. Can't wait to deal with them on future vehicles!
I highly commend Mark Wilson's Better Used Cars. I found their ad online and Michael Fonseca emailed me promptly. In all my dealings with him, he was straightforward and informative. Never I'd I feel pressured or manipulated. I visited a new car dealership where that was exactly what happened--I even had trouble retrieving my key to leave as they tried to 'sweeten the pot' with items I didn't want to keep me there until I bought the car. Compared to these old-school sales practices, Wilson's was a breath of fresh air. Everyone I dealt with, from the receptionist to the delivery specialist, was professional and helpful, even though it was very busy. When my insurance confirmation wasn't in the file, Nicole called them and had them email it so she could immediately print it out for me. Thanks to all!
We got exactly what we wanted. We have had the van for 1 now, and are as happy with it now, if not more so. I find haggling stressful, and preferred to use a lot that doesn't do this, rather just offers the vehicle at a fair asking price (we researched other locations, and the price compared well). We would use them again for another vehicle.
My husband and I are very pleased with the experience we have just had at Wilsons. Our sales rep Ryan Mercer was very knowledgable, professional and friendly as we were looking at different vehicles. We came across a beautiful blue colour Chev Equinox and knew that was the one we wanted. Ryan was very helpful setting things up when we came to pick it up and reassured us that if we needed help with anything after we left or in the weeks ahead to just give him a call.
My experience was awesome. Everybody was really nice and helpful and they made it extremely easy and smooth sailing to buy my vehicle. I would definitely recommend Wilson's to friends and family. I am very impressed with the service I received.
Had an extremely positive experience buying at Mark Wilson's Better Used Cars last week! My test drives were easy to schedule, the vehicle quality was exceptional, and Mike was great to work with in sales. Extremely knowledgeable and friendly staff made my decision easy! The finance side of things was easy and quick as well, no high-pressure upsells, and I happily left with a great car at the end of the week! Every step of the car buying process here was low stress and I happily recommend them!