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Used Cars Ontario - Dealership Reviews

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100% Customer Satisfaction
Guelph Used CarsAt Mark Wilson's we value your opinion, and would like you to share your experiences with others.

Our aim is to achieve 100% customer satisfaction, and if there is anything that you may need please do not hesitate to contact us.

We do not believe that the delivery of your vehicle is the end of the road, rather that it is the beginning of a relationship between our dealership and you. If for some reason you do not feel that your vehicle or our service has met your standards, please speak with a manager and we will be more than happy to make things right.

Please share your review by clicking on the logo below:

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Here are some of our latest reviews from REAL Customers!

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Please browse through some of our customer testimonials below:




To David Watts:

We would like to thank the helpful and courteous group at Mark Wilsons Better Used Cars. We have recently purchased our third vehicle from them, a 2008 Dodge Dakota crew cab truck. We chose to purchase yet another vehicle from Wilson’s as my wife and I have had tremendous success with our previous purchases. The group at Wilson’s is truly service oriented and knowledgeable. They found a vehicle that suited our lifestyle and transportation needs, not once but three times. We would recommend using Wilson’s where quality and price are priority one.

Thanks Dave for your attention to detail in helping satisfy our transportation needs,

Satisfied Customers – Alex and Judy

To Miguel:

I am quite happy with the 2006 Hyundai Sonata purchased from Mark Wilson's a couple weeks ago.

It's a gorgeous day out there today ... I hope you have had a chance to enjoy!

Just a small note of thanks...

D.E.

To Pearce:

Good afternoon Pearce,

My son Joseph and I want to sincerely thank you for the way you handled the deal on the 2007 Escalade. We came in just to look and ended up buying the vehicle that we were looking for. Your patience and attitude were unlike other sales people that we had encountered in the last week of shopping. You connected with me and my son in a way which was very friendly,honest, and may I add "fun". Joseph and I wish you a very long and successful career in your trade. Keep your dazzling sense of humor along with your smile and you will do well.

Warmest regards,

L.D.

FROM GOOGLE: 5-STAR

The service we had at the dealership, and the speed that our purchase was completed at was excellent. We were able to purchase the car that we wanted, and very quickly for what we felt was a very good price compared to what we had seen at other dealerships. We had only one issue once the car was purchased, but Wilson's again showed excellent customer service dedication and resolved the issue promptly and to our complete satisfaction. We wouldnt hesitate to use them again.

Elaine & Aaron

FROM GOOGLE: 5-STAR

This is our third time buying a car from Mark Wilsons and as usual, it was a great experience! when I went to pick up my car, I took it for a test drive and it steered a bit to the right so they had me take it to my nearest dealership for a front wheel alignment for free. I will be happy to spread the word to go to Wilsons for a great deal and excellent staff!

Chris Thring

FROM GOOGLE: 5-STAR

My experience at Wilson's in Guelph was nothing short of perfect! Melinda was our sales gal and she did an excellent job! Everything went smoothly from beginning to end. I will be sure to give her a call the next time I am in the market for a car.

Laura , Stratford, On

FROM GOOGLE: 5-STAR

Our experience at Wilson's was nothing short of excellent, you exceeded our expectations. The selection and pricing was the first draw to Wilson's and then the helpful staff, Brad and Stella, maintained our confidence and made us feel like we were dealing with people who wanted to ensure we were satisfied. This is the first time we have felt the need to make a recommendation or comment of this nature. We would say that anyone hesitant to deal with used car companies should feel assured that Wilson's staff are honest, professional and no gimmicks. Thank you, we are very pleased with the complete service and after support from the Wilson staff. It will be an easy decision as to where to go for our next vehicle.

Sam and Jennifer

FROM GOOGLE: 5-STAR

I only wish that I had gone to Mark Wilson's for my first car. My salesman Sunny was really good. He helped me find exactly what I was looking for. Dave the finance manager was great too. The only problem I had is when you e-mail them to ask a quick question, it would be nice if you got some kind of response. I would highly recommend Wilson's to family and friends.

FROM GOOGLE: 5-STAR

What an excellent dealership! My salesman was Jim Gray and he was nothing but helpful the entire way through! Alyssa was amazing in making sure all of my questions were answered and all of the paperwork was ready for me on the day I picked up the truck. Definitely was a very friendly and helpful dealership to work with, they bent over backwards to make sure we were given five star treatment! Will definitely be looking at them for our next vehicle purchase!

FROM GOOGLE: 5-STAR

My first car was bought here at WILSONS. The experience was wonderful and the service, help and knowledge I was given was excellent. I have already recommended to my friends that buying a car second hand through WILSONS would be a great way to go. The prices are fair and the service is great!

FROM GOOGLE: 5-STAR

I purchased my first car (2011 Hyundai Sonata) with Mike F and Alyssa from Wilson's. So incredibly personable, flexible, helpful and knowledgeable. It was a quick, efficient and very enjoyable experience. Top quality selection in used vehicles and the car came to me in impecable condition. Thank you to Wilson's for the fantastic car buying experience!

FROM GOOGLE: 5-STAR

Dave - Fantastic Service start to finish. I walked away with a 2010 Dodge Charger, a great deal, and a smile on my face. I would highly recommend Mark Wilson's if you are ever looking for a great used car. Thanks again for everything.

To Melinda,

I just had one of the nicest drives of my life. The Acura is smooth, powerful, and comfortable. I think I love this car!

I wanted to thank you for an awesome purchasing experience and a great product I received from you. It was a pleasure meeting and dealing with you personally.

All the best,

C.

To Neil,

We just wanted to take a moment to let you know how happy we were with the truck. We were impressed with both the vehicle and the sales service we received from you. The transaction was smooth and stress free, we feel you worked for us in getting us what we wanted. We will not hesitate to return for another vehicle and will recommend the dealership to friends/relatives looking for a new/used vehicle. Thanks and enjoy the warm weather!

Sandy and Jodi

To Chris (Service Manager),

I wanted to thank you so much for all your help.

I was apprehensive about getting the windshield replaced in the vehicle I had just purchased from Mark Wilsons Used Cars. I thought it may be difficult to resolve since I lived so far from Guelph, but you were so very accommodating and resolved my problem quickly.

It was a big relief, especially being a woman, to deal with car repairs so easily and that was because of your professionalism and courteous attitude.

I think your boss should be proud to have an employee like you and because of you, I will continue to buy my used vehicles at Mark Wilson's.

Thanks again for all your help. Sincerely, S.

Dear Mark Wilson's

Well it has been almost a week since I took the the Avalanche home and all is well!

You know the old saying " I never done that before" or " Site unseen" Well this was the first time that I have ever bought and paid for a vehicle that I have never seen until it was actually delivered! Trust, in this case went the distance! Oh, I know I had a chance to come down and see it before we closed! However I trusted in you guys! I would do it again!

I am very happy indeed with the Avalanche with out doubt! It is all and more than expected! You and your staff at Wilson's are a cut above all the rest in my book!

As far as taking the vehicle back! Maybe when I'm done with it in a few years but not right now that's for sure. By the way the Mrs. was surprised with the Avalanche also!! Just not sure I will let her drive it! Oh , maybe in a pinch!

I will continue recommend " Mark Wilson's Better Used Cars" because they are better used cars, to all I know! Hopefully you can close a few more deals!

All the best to you and your staff now and "down the road!"

PS - My sons F-150 is still going strong! Another great used vehicle from Wilson's

-Wayne E.

Dear Mark Wilson's

We would like to send our thanks, to all the Wilson’s staff for the great service. A special thanks to Jim Grey and Ron Harris for their extra effort in helping us purchase a car.

-Guelph, ON


Dear Mark Wilson's
We would like you to know how pleased and impressed we are with our recent experience at your dealership. We have always known about your excellent reputation in our area. We came down to your lot one day where we met Jim Grey who was so friendly and attentive to us. Please know that we will be telling everyone about our very positive vehicle buying experience at Mark Wilson’s, and recommending Jim Grey.

- Guelph, ON



Dear Ron
A note of sincere thanks for being a terrific salesman, and for your wisdom and “no pressure” approach when I was looking to buy a car. I’m delighted with my Jetta. I’m also delighted with the way I was treated by you and the staff @ Mark Wilson’s. I have sung your praises to my friends regarding my car buying experience. Sincere appreciation!

-Guelph, ON



To Whom It May Concern:
I am informing you that I appreciated your services rendered to me by Neil Plante. He did an excellent job in getting me a car that I love and enjoy driving. I would like to thank your company for giving me the opportunity of doing business with you now and possible future.

- Kitchener, ON


Dear Mark Wilson's, I wanted to take this opportunity to extend my thanks and appreciation to one of your sales representatives, Ron Harris. We are very happy with the car, and were very impressed with the teamwork displayed by Ron and his associates. Everyone there made us feel valued and appreciated. We are recommending your dealership to many of our friends and family and hope that new business continues to come your way.

- Guelph, ON



Dear Mark Wilson's, Thanks for your excellent service! We appreciate your integrity with our purchase. We did not feel pressured and we admire that muchly!

- West Lorne, ON



Hi Ron,
I’m really enjoying my truck and want to thank you so much for making it happen. Purchasing a vehicle from you is such a pleasure. You have a wonderful manner and at no time did I feel I had to purchase this vehicle (or any vehicle for that matter). Thanks again for everything!

-Guelph, ON



To Whom It May Concern:
This is a letter stating how much of a tremendous job Ron did. He answered all of our questions thoroughly. He treated us very well and he himself was polite. He had the vehicle ready for us the very next day, which meant he went out of way. Keep up the great work.

-Guelph, ON



Hi Ron,
We were so impressed with the service that you provided. It is unbelievable to us that you were so knowledgeable and yet, unlike any other car salesman out there. When this car is ready to go, we will be out again to purchase from you.

Thanks you again for all your efforts.

- Kitchener, ON


Ron,
I would like to thank you for all you’ve done in helping me get my car. I appreciate the hard work and dedication you do for your clients. You are a very understanding salesman. It’s nice to see you take the time for people. Once again I really appreciate all you’ve done for me. Thank You.

- Muncey, ON


Dear Mark Wilson,
We have just purchased our second car from Mr. Harris. We would like to thank him for his excellent service. Any service which has been required has been fulfilled to our satisfaction. We would recommend Mr. Harris to any of our family and friends for their car purchases. We will return to your business for our next purchase.

-Guelph, ON


To whom it may concern,
I would just like to thank Mr. Harris for assisting me in the purchase of a new vehicle for myself. Ron has an extremely easy going style and was far from a pushy salesperson and I was extremely grateful for that. He made me feel comfortable, respected and important. I feel that I got what I wanted rather then Ron getting another sale. Thank you Ron for the opportunity to meet you, and for your invaluable assistance. Keep up the good work!

- Guelph, ON



To whom it may concern,
I found Ron was very helpful and friendly towards me and my family. I am 100% satisfied with the service he gave me and would return for future deals.

- Guelph, ON



Dear Ron,
Thank you very much for your kindness and attention during my recent car purchase. I appreciate your efforts to arrange appropriate financing and work around problems in a discreet and charming manner. We were first interested in Mark Wilson’s Better Used Cars because of the consistently competitive pricing on the internet; the friendly, helpful service kept us coming back until we found the car we wanted and now, feeling good about the purchase. Kind Regards!

-Kincardine, ON



Dear Ron,
We love our car! Thank you for your patience as we were trying to decide among the two cars. You guided us by answering all of our questions and returning our telephone calls promptly. Thanks again!

- Guelph, ON



Dear Ron,
Thank you so much for being all you are and so much more than most people expect from a “car salesman”. We recommend you whenever the car purchase topic comes up without reservation or hesitation.

- Cambridge, ON



To whom it may concern,
We would highly recommend Ron Harris to anyone looking to buy a vehicle. We have found that there are salesmen that are good salesman and then there is Ron who would bend over backwards to help you get a vehicle.

- Sault Ste Marie, ON



To Jim,
Just wanted to thank you for your great service and patience you showed me.


To Mark Wilson,

Just a short note to conclude a recent transaction on the purchase of a 2007 GMC Sierra from your company, as well as to give a compliment on the level of service I received from Dave Gardiner during the process. The fact that I live 800 kms away from your operation, required that I put a great deal of trust into the opinion of condition that Dave reported, once the vehicle arrived at your premises. All to say, that I purchased the vehicle "sight unseen" and have no regret for doing so. I would and will, recommend your operation, and in particular, Dave, for making the transaction a very smooth one.

Best Regards,

Timmins, ON


To Dave,

just wanted to drop you a note and thank you for everything that you did in helping Michelle buy her Corolla. It was a pleasure to deal with you and Mark Wilson Auto. She is one happy girl. It was a pleasant experience dealing with you and the company, contrary to other "car salesman" experiences. I would gladly recommend the company and you to others.
Thanks again.
Leonard B.




To Mark Wilson's,

We just want to say thank you for making our car buying experience so smooth, we like the car very much and we will recommend Wilson's and your self to our friends and family. Great doing business with you.

Thanks

Rafal&Marzena

To Mark Wilson's, Lou here,just want to say thanks for a great truck, and top notch service too! Dave was great, we really love the f150. I'll be a repeat customer for sure, as well as family and friends. Thanks again for your #1 service.

Lou

To Mark Wilson's, Many thanks for the deal; it was a pleasure for me to buy your car. It's a really great one. All the best (also to Hans),

John

To Mark Wilson's,

I would like to take the opportunity to thank you and Neil for finding the ultimate car for me. It was a very exciting experience. Never in my life have I recieved such a phenomanal level of service, you made me feel like a celebrity. You have my vote hands down bar none.

Sincerely Tom H.

To Scott, Thanks again Scotty!!...

I LOVE my new Magnum!!!!!...you guys ROCK!!!! Have a Great weekend! Michael T.


To Ron,

Carl and I are just sending you a little note to thank you so much for all the great service we received from you when we were purchasing our car. We also thank you so much for delivering our car to us in Owen Sound . I know that there is no other car dealership that would do that for their customers. Ron you were so easy to get along with and very professional and I would recommend you to anyone.I know that in the future your dealership will be the first place I will go to buy our next purchase. We give you and your dealership two thumbs up and on a scale from 1 to 10 we give you a 15. Thanks again and have a wonderful spring and summer! Loretta K. and Carl K.

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Proudly Serving Kitchener, Toronto, Waterloo, Guelph

As the leader in Guelph Used Cars sales, our dealership has made a commitment to our out of town customers to provide even better service. Our dealership regularly serves customers in our neighbouring Ontario regions, including Cambridge, Toronto, Kitchener, Waterloo, Hamilton, and further. Our enormous stock of used Ford cars, Nissan, Honda, Toyota, Volkswagen, Mazda, and other vehicles attracts people from all over the province and Canada, and we are doing always doing more to accommodate these shoppers.

Along with offering Toronto Used Cars shoppers better vehicles at low prices, our dealership offers a free oil change with every purchase, free professional detailing, and a more rigorous safety certification standard than any Ontario Ministry of Transportation guidelines. Our shop is the largest in Guelph, and is built to handle the workload that our dealership produces.

If you or someone you know is looking for a used car in Kitcheneror the area, please click HERE to view our inventory!

Ontario Used Car Shoppers Enjoy Mark Wilson’s

Our many premium services position our Ontario used car dealership to be the leading resource for used vehicles. We constantly upload any new vehicles we get to our inventory so it is up-to-date for our shoppers. Our search criteria helps narrow down the 500 used vehicles in stock to just the ones shoppers are specifically looking for.

We don’t just leave our customers at the door either. Mark Wilson’s Better Used Cars in Guelph is conveniently located close to many major areas, so those who need their vehicles serviced can come at a time that best fits their schedule.

For shoppers who need financial assistance, we have financial representatives available to help find the best car loans. Customers can even fill out our convenient Credit Approval form online.

All of these services and more are the reasons why Mark Wilson’s Better Used Cars receives such great reviews from customers. We appreciate all the feedback we receive!

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Contact Us
Sales:
1866-738-6045
Service:
1855-767-5857
Parts:
1855-767-5857
Hours of Operation
Monday  830 a.m. - 8 p.m.
Tuesday  830 a.m. - 8 p.m.
Wednesday  830 a.m. - 8 p.m.
Thursday  830 a.m. - 8 p.m.
Friday  830 a.m. - 8 p.m.
Saturday  9 a.m - 6 p.m
Sunday  10a.m - 5 p.m
Monday  8:00 a.m. - 5 p.m.
Tuesday  8:00 a.m. - 5 p.m.
Wednesday  8:00 a.m. - 5 p.m.
Thursday  8:00 a.m. - 5 p.m.
Friday  8:00 a.m. - 5 p.m.
Saturday  CLOSED
Sunday  CLOSED
Dealership Info
700 York Road
Guelph, ON N1E 6A5 view map
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