I just purchased my car from Mark Wilson's Better Used Cars. Right after my first inquiry with the dealer my salesman Karl contacted me within minutes. I could not go and see the car until Tuesday and everyday Karl sent a nice email with availability and even price drop notification and on a Sunday... how many car dealers are open on a Sunday. Tuesday morning I received a text saying the car was ready for my test drive and the car was waiting for me in clear sight when I drove in. The dealership is amazing and Karl did help me with the purchase of my dream car. Everyone was so knowledgable, helpful and courteous. I highly recommend Karl and Mark Wilson's.
I bought a car a few months ago from Wilson's and had a great experience! Marko was extremely helpful, happy to answer any questions and pull information for me. I felt zero pressure to buy from them and they made me feel very comfortable. They have a great selection of cars. I'm confident you'll find what you're looking for and receive great service!
Great customer service, no issues with buying my SUV from them! Overall great experience
We recently purchased a vehicle at Mark Wilson’s and as anyone would know buying a car nowadays is not easy after hours of searching and stepping out of our comfort zone my husband researched many websites and options to find the type of vehicle we were looking for so here we are driving up to Guelph Ont. to Mark Wilson’s better used cars once we are there we walk around looking at the few we had researched online no hassle from any sales person once we decided the vehicle we wanted to test drive we entered their main building were asked are name and they then sent us our sales rep Karl a very nice man by the way as well as any staff that we dealt with Karl took are info printed out the car fax and readied our test drive vehicle. I am not kidding you when I say that there was another 5-6 vehicles other people came to test drive as well but at the end we purchased the vehicle and Shari another friendly staff member finished are paper helped us along with Karl to ready our purchase earlier so that the pickup time fit are schedule. Hats off to this business...A very well run business. Try them there pricing out does other dealerships we saved thousands.
Just bought our 3rd vehicle from Mark Wilsons. We have been very happy with the quality of all of them. Honda Pilot, then Audi Q3, now a Honda Civic.
We went there to buy the car. The salesman Johnny Vidolovics is awesome. He answered all the questions and provide the test ride all cars which we asked for. We are so impressed when he stayed late for us. Because we forget the cell phone in one of the car which we tried out. He found the phone and wait for us until we get back to him. Really Appreciate it. Highly recommend this gentleman.
We had a great experience at wilson!s ! , excellent service by marko !
Mark Wilson's staff was professional and super helpful from first contact until the time I left the lot with my new car! It really felt like every person we had contact with went the extra mile to ensure a great car buying experience! Great price for an awesome car! Would definitely recommend!
I've bought two late model cars from Wilsons, a Dodge Charger, and a 3 series BMW. I trust this place cause it's SO busy, and so big. They must be doing something right! No hard sell, quick trade in appraisal, huge inventory. Great people to deal with. Both cars have been a fair price, and my trade in got a good valuation. This is NOT your corner lot used car dealer.
I had the pleasure of dealing with Alexa Zaiser when buying my car, she's professional, kind and responds quickly!! She worked with me to get the best deal!! Mark Wilson's has a huge selection to pick from!!
Ive had the best experience buying our new (used) Kia Sedona. Karlee Macdonald and Johnny Vidolovics made it so easy. There was no pressure or sales “tactics” from Johnny he seemed completely genuine and was friendly making me feel comfortable with the process of purchasing. Karlee was absolutely amazing and also super friendly. She helped with every step and made it a breeze to get financing. I actually cant wait till ive gotta buy another car. Ill definitely be cool ming back to Wilsons and working with Karlee and Johnny again.
I bought my Nissan Sentra a few weeks ago at Mark Wilson's and I want to thank everyone who helped me with my purchase.
The team worked very hard to secure me a loan at an affordable interest rate. As well as offering a credit-rebuilding program to help me along. Marko was a wonderful salesman and was very patient with me while I was choosing the right car. Highly recommend!
Right from the start it was amazing customer service. I was browsing online and applied for financing. Jesse called me almost right away to let me know she was on the case. I was able to go in the very next day to test drive a couple cars. Johnny was an awesome guy to deal with, great sense of humour and helped me feel comfortable the whole time! He also found me exactly what I wanted. Stella ran me through the final pricing and warranty. I hate that kind of stuff, I just don't have the mind for it, but she was very understanding and made it easy for me. Ultimately, everyone I dealt with including the front desk was just great. I bought a 2015 and of course a used car won't be perfect, but they made sure scuffs and scratches were color matched with touch up, buffed out, etc. I felt like I was leaving in a brand new car that I couldn't afford. It's clear that mark Wilson's is focused on a positive customer experience. I will emphatically recommend them to anyone who's looking for a new-to-you car!
So far I had experience with car purchase in Canada 3 times, and Mark Wilsons experience is the best one. My sales rep Johnny Vidolovics not only responded to all my questions but also made sure I leave the dealership with my car, satisfied. At the time of vehicle pickup there were some unfinished touchup and he took care of them immediately. Mark Wilsons cars are good in quality and they present each used car in great shape in front of their customers. You might find cheaper deal elsewhere but this dealer will make sure the car condition is good, so you won't end up with a surprise afterwards.
I just wanted to thank Trevor and Shari (and the reception team and anyone else I spoke to) for their assistance. They made financing a new car very quick, and stress free. I appreciated the amount of communication, knowledge, and detail in our conversation. I have zero regrets in my purchase. The only thing I'm disappointed in is not trying Mark Wilson's sooner.
I'm very happy with my 2018 Ford Escape that I bought in July. I went to Mark Wilson's because I knew they had a lot of different brands. It didn't take me long to find the exact car I was looking for. Jason, my sales rep was super helpful as well.
An excellent 1st experience! In purchasing my vehicle I found Michael Fonseca and the whole Wilson team, that I dealt with, very pleasant, friendly and knowledgeable. I appreciated not feeling the sales pressures which I've experienced at other dealerships. I'd recommend Wilson's to my family and friends.
great service! I worked with Mike to pick out my first car and he addressed all my stated needs and patiently explained each step of the procedure to me. I then worked with Shari in regards to financing and she was also quite personable and helpful, walking me through all the possible payment options available. Ive now been driving my car for about 2 weeks and couldnt be happier!
I recently purchased a vehicle from Wilson's, and had the pleasure of dealing with their sales rep Johnny and their finance manager Karlee. Both of them were amazing! The last time I had purchased a car from another dealership, I had a pretty bad experience and I was a little nervous purchasing another vehicle. I had a ton of questions, but they took their time explaining everything to me. I was torn between 3 vehicles and unsure about which car to go with, but Johnny was really patient and knowledgeable on vehicles so it made my decision easier. It wasn't just about selling a vehicle, but about making sure I was getting a vehicle I was really happy with and at a good price. He was very diligent and made the whole process quick and smooth. After I purchased my car, they reached out to thank me and that if I have any questions or need anything, to let them know. All in all, I'm very happy about my purchase, and I had a great experience. Johnny and Karlee were both awesome people to talk to and deal with!
I highly recommend Mark Wilson's. I just purchased my second vehicle from them and I will always go to them for my vehicles. The staff are very friendly and helpful. They make you feel at home
Very friendly and professional people Miguel and Cherie were very professional and I would definitely recommend people to buy Dave Wilson's used vehicles excellent job very pleased
Bought my 2016 vw golf r from Mark's 2 weeks ago. Great service. Marko the salesman that helped me out was awesome, Even on his days off the staff they have there were also great. Made the car look brand new. Thanks so much for getting me my dream car
Trevor was easy to communicate with and answered my questions politely and honestly. Fair trade-in value for my car and reasonable price for my purchase. I would go back. Do look over your paperwork for "assumed sale" items. I didn't remove anything from mine though and the finance employee answered all my questions.
With less than perfect credit and feeling weighed down with a high car payment, I didn’t feel as though I would ever get out from under it.Karlee was able to get me into a shiny new car, with a much better interest rate and lower payment. She made the whole experience stress free and was such a pleasure to work with!Kudos to Wilson’s for their great selection of vehicles and awesome employees!
I am from Sudbury and recently purchased a hybrid vehicle, Ron Harris was my sales representative. He was wonderful to work with and put the customer first. Stella in the finance office was terrific as well. I never felt overtly pressured to purchase the car, they were knowledgable about the vehicle and communicative and professional. When I picked up the vehicle it was spotless! The service department was also great to deal with as well, very communicative. Overall I had a terrific experience purchasing a car out of town!
Very happy with my new (to me) car from Mark Wilson. Sales professional was patient and helpful. I found the warranty "upsell" exhausting, person that I met with for that portion continued to offer me more and more services when I had already been clear I didn't want them. Outside of that 10 minutes, the experience was good.
Hi, I really wanted to thank you guys for such a wonderful car. I have been having a hard time for my loan approval. 5 of my friends recommended Mark Wilson's as they had bought cars themselves. Starting from pre approval to the handing of car, the process was super smooth. Staff is well competent and friendly. They do cater to your needs. I had test driven multiple cars and all of them in good condition. Cars were, Mazda3, Honda Civic, Corolla but the one which stood out was 2018 Nissan Altima SV. After Driving, i instantly fell in love with that car. Since I was pre approved with CIBC and RBC i decided to continue the process.Buying a car for the firt time was terrifying but I thank Mark Wilson's to support me in every way possible.
I gave a bad review before but really Wilson’s is a great place to buy a car and I’ve had great service with them within the last 6 years I’ve been dealing with them. I bought a car used at 85 km and she’s now at 193000 and I’ve rarely had any major issues with the car. Very reliable. I would consider buying my next car from here as well. Thank you
I had a great buying experience at Mark Wilson's. They were honest, flexible and friendly!