COVID-19 Sales Appointment Protocol
For guest and staff safety, in person appointment services are suspended.
Sales appointment procedure will be as follows:
Mark Wilson’s is currently shop online only, but the best bit is we will deliver the vehicle straight to your door. Please send an email to our sales managers at firstname.lastname@example.org or go on to our website – www.shopwilsons.com and purchase your vehicle online.
Test-Drive Vehicle Preparation
- Our dealership facility will be closed to the public you can purchase your vehicle online.
- All communication will be through cell phone, in order to avoid unnecessary contact.
- For clients that are ready to move forward with a specific vehicle we are making arrangements for them to view their vehicle. This is being done through virtually online . There would be no access to the facilities inside.
- Prior to any purchase, you would have already agreed to the transaction pending an inspection and drive. Vehicle would be wiped down and ready for you at your pre-arranged time. We will provide the signing of necessary documents that require original signature when we deliver your vehicle to you, then the rest of the paperwork can be completed electronically by one of our finance management team, they will walk you through the next steps either by phone or video chat.
We recognize this is quite an unusual process, but these are unusual times, we are trying to protect both you and our employees.