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As a small business, we work hard every day at Mark Wilson's Better Used Cars to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store. Catering to our surrounding neighbourhood areas Cambridge, Kitchener, Waterloo and more.
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Honestly not going to lie buying your first dealer car can’t be intimidating, but Peter made it easy for me, it was honestly like I was talking to a family member, I couldn’t have asked for a better sales person! Thanks again Peter, I love my new car
So happy with my new vehicle and the service provided was top notch. I was impressed with the safety measures and as a nurse recognize the challenges these changes can be for businesses. Thanks for the nursing rebate and shout out to Matt and Elena... You guys are the best.
Friends recommended Mark Wilson's Better Used Cars when I was looking for a new (to me) vehicle. And they weren't wrong. Of course, you do your homework first, but when I contacted the dealership to ask to test drive the vehicles I had researched, Sam still asked lots of questions to make sure I had landed on all the right comparators for my driving needs. Aaron was super helpful and courteous the Sunday we did our test driving to the day he dropped it off in my driveway (free drop off service was super helpful too!). No issue ...
This wasn't my first experience with Wilson's Better Used Cars. I came back to buy another car because they are the best in business. Their inventory is quite impressive. This time I dealt with Sam Belanger and I was very pleased with his services. They, also, have very good mechanics who have checked and well prepared the car in a short period of time. I strongly recommend these guys.
I was looking for a used car for my daughter last week, and came across a 2019 Honda Civic LX on the website. I was connected with Asim and later that day, my daughter and I test drove the car. The entire process from buying to having the car delivered was smooth going, with the exception of getting a copy of the work order for a recall issue, which I have no doubt Asim will follow up. Thank you and I will have no issue recommending Mark Wilson’s Better Used Car.
Great service. Very happy with new 2020 Silverado. This is my 3rd vehicle from Wilsons'
Very easy and pleasant experience. I traded in my old vehicle and purchased a new one with help from Karl and Stella. They also delivered my vehicle to my house which was very handy considering I live an hour away from their location in Guelph. They have a huge selection of all types of vehicles. Highly recommended!
I had a great experience buying my previously owned car at Mark Wilson's: they took care of every little detail. I was extremely pleased with the service I received and highly recommend!! Geo/Mike was so personable and accommodating every step of the way! I love my new to me Scion!
I recently purchased a vehicle with Sarah at Mark Wilson’s and as I had hoped it was an absolutely fantastic experience. Sarah took the time to understand the type of vehicle I was looking for and sent me so many options to consider. She was super responsive and positive every time we communicated, never once did I feel pressured to make a purchase! She made the entire experience quick, painless and enjoyable. When I picked up my vehicle it was soooo clean, both inside and out. The team addressed all the issues we noted when we did the test ...
My tire needed some air or so I thought but ended up needing a patch due to a nail. I was originally there for an oil change and the woman I dealt with was amazing. She pointed out my tire and got it fixed for me. Ontop of that she had to deal with the dealership I purchased the vehicle from due to their lack of customer service. Summer was AMAZING to deal with and made me feel fantastic about leaving my car in good hands. She is very knowledgeable and great at customer service. Very happy with my experience.
Recently purchased a new vehicle from Mark Wilson’s, Peter McLean was great to deal with, answering all my questions and making the process move along quick and easy! I’m very happy with the vehicle I chose! Thanks Pete and Tamara for all your help!
Bought a chevy bolt off these guys earlier this week. Frank (sales guy) was super cool to deal with. Only downside to this lot is they don't negotiate as much as some other places, but that being said, it was literally the best deal in all of Ontario on auto trader, so I wasn't really expecting them to lower it any more.
My experience at Mark Wilson’s Better Used Cars was beyond wonderful and unlike any other experience I have ever had purchasing a vehicle. I first contacted the dealership just to take a look at upgrading from a sedan to a smaller sized SUV. I was contacted by Frank in sales immediately. Within minutes he had set up a time for me to test drive a vehicle that same weekend and was able to provide me with a rough estimate of the value of my trade-in vehicle that night. After test driving the car, I had noticed it smelled of ...
Chris and the team at Wilson's were great again! Due to an upcoming move to Alberta where our cars weren't going to be suitable I contacted Chris, whom I had purchaced my car from last year, and asked him about SUVS. In stock, great prices, fair trade value and ready to deal so we did. After sale 2 minor issues cane up with my edge and were quickly taken care of at no cost to me!
Worked with Sam Belanger, very professional and met all of my needs and expectations. Was easy to deal with and very patient and helpful. Thanks Sam.
Was a little disappointed Asif didn’t inform me that he worked with 5 Star Dealers and Canada Drives to secure my financing. He handled sale front to back. Even tried to pick a car for me lol. He made it like he was the sales guy. I’m sure they would have liked the commission. Overall great selection and I found what I was looking for.
Great experience! I got my 2018 subaru sti a couple days ago and it went smoothly, all thanks to Geo and Stella. They helped us a lot
As a first time car buyer I can say that my experience at Mark Wilson's was excellent, all thanks to Aaron! Aaron went above and beyond to make me feel comfortable and at ease with my purchase. He was very knowledgeable and attentive, responding to my text messages quickly and answering every question I had. I can't express how much I appreciate Aaron's help in making my first purchase go as smoothly as it did, he is the best!!
My experience buying my first car with Wilson's was fantastic. Rod was very informative and low pressure, which I really appreciated as a young woman buying her first car. Doug was also very friendly during the finance portion of the process. My car came shiny and clean and in great condition, and I love it! Thanks, Wilson's!
I was very impressed with the service when buying our new vehicle. Aaron looked after us, and was very professional. He helped make this process go without any hitches. Would certainly deal at Mark Wilsons again, and highly recommend them.
I had a good experience trading in my vehicle. I dealt with Pete and he was great.
I researched and researched (1.5 months) for buying an used car with low mileage without any accident history. Found a lot Mark Wilson's, the interesting thing is thing is this - sales person: Marc Fortier did not try to push any car onto me. He allowed me to test drive all the vehicles I wanted and I was able to get a really good car - Toyota Corolla CE 2016 at a really good price. Marc and Stella helped to get my financing approval very quickly. I have used the vehicle for nearly 16 days now and drove nearly 1000 kms, there was ...
Chris was very helpful with our vehicle needs and we love our new Kia Soul.
I bought a BMW X5 2017 two weeks ago, my experience so far is immaculate , starting with the instant booking for a test drive which I did at 10:00pm on a Saturday night and I was able to test drive the car on Sunday noon , and did the purchase immediately. Chris the sales expert explained everything in details and was so knowledgeable .His approach was no pressure at all , I have never seen a smooth sales process in my life here in Canada , I was the one who was pushing the sale to get the car !!!!! Going to Financing , it was ...
Best service! Everyone was so helpful and kind. Had a couple of things that needed to be fixed on the vehicle after I got it home and they were promptly addressed without any issues. Highly recommend.
Wonderful experience. Friendly and helpful staff.
Great Customer Service from Marc Fortier! Excellent service, worked within my schedule, responded via text immediately for information and appointments. Even came in early and stayed late to meet my timeframe.
Great customer service, and loved getting my car from here
I had a great experience getting a vehicle at this dealership from Peter in sales to Kim in finance they were incredibly helpful and efficient.
When you are a young woman trying to buy a used car, it honestly can feel like you are jumping into a shark tank. I was nervous and very selective about dealerships, and had family members recommend Mark Wilson's to me. I cannot stress enough how low-pressure the whole experience was with this place! The first car I drove here was not the car for me, but David diligently took down all my specifications and literally had a buyer track down a car a few weeks later, that met them all. I love my car, have had it for 2 ...
It was a great experience shopping my car at Wilson's. Low interest rate and in the last minute of doing my papers I decided to change cars and it was so OK! I will consider Wilson's, for now on, my place to shop all the cars for my family.
When we went there we were not immediately accosted by salesmen, we had the opportunity to look at different cars and make some types of decisions. When we did meet the salesman we were lucky enough to deal with Peter. He was helpful without being pushy and attentively listened to what we had to say. He made our experience great!
Great place to buy a car. Wonderful people working there, professional and friendly. Chris Lachappelle and Kim Culling are the best. With you, the whole process of buying a car was soo smooth and easy. Thank you so much for your help. :0)
Everyone was so nice! Pete was an amazing salesman, making everything so easy! Also loved working with Doug from finance. Great place. Will definitely buy cars from them in the future.
This is the second car I bought from Mark Wilson's Better Used Cars Both times the staff were terrific and very helpful Asif Sharif went out his way to accommodate me with financing and selecting a car If you are going to go, there I would highly recommend asking for Asif Sharif and working with him Allan P
My salesman was Marc. He helped me out when I found my 2018 Mini. When the car wasn’t equipped with every Item advertised he made sure I was taken care of. He’s very responsive and professional. The car is still only a few days new to me but so far I’m loving it. I think it’s worth taking a look at the wide variety of used cars at Mark Wilson’s.
Our son got his first car here and they made everything so easy! Will be back for sure...thank you Mark Wilson’s!
Was looking for a car for the past 4.5 months and I almost gave up then when I saw a mazda3 sport going for sale at this location I had to test drive it. Marc Fortier was my sales rep and he was so friendly and helpful!! Elena Brennan was also such a sweetheart and answered all my questions I had about warranties and the rust proofing. I definitely will be referring people to come here in the future 😉
Ramsey, Marko and Stella were very helpful to me. Their knowledge and professionalism made my choice in picking the right vehicle seamless. Thanks again guys, I love my SUV. That’s what I call teamwork.
I went in already knowing what I wanted to test drive. I had my baby with me to make sure that whatever we bought for our car seat without having to make huge adjustments to the front seats. Ramsey was quick and efficient at bringing the cars around for me to test drive and was able to balance being around to give me the info I needed and answer my questions but also respecting my space and not getting too close to is during the pandemic. The paperwork process was quick and easy. Delivery was very smooth and I’m ...
One of the best staff I can say on both sides sales and service as they provided the best for me. I got my new car from them and experience was amazing. Both departments listen to you very well and their responses are also well detailed.
We knew the car we wanted and Marc Fortier was quick to respond and we really appreciated his forthright and caring approach. He understood our needs and appreciated we had done our homework. We'll return to Mark Wilson's.
Getting my 2nd car and I will be back for my 3rd...great service and great people...experience made easy...
Extremely friendly, helpful and accommodating staff. They tried to get me the best deal possible, and I am so far very happy with my car! They made the process very easy and clearly explained to me the steps that I needed to take throughout the purchase process.
Just purchased my new vehicle yesterday. I’ve been to about 5 dealerships in the last week, and they all did not come close to being as helpful and amazing as this one. The sales reps Anderson and Matt as well the finance manager Doug, were of extreme help to me. Matt went above and beyond to make sure that I had everything I needed in the vehicle. Everyone we encountered at the dealership were kind and respectful. After putting down the deposit with Matt, we moved on to the finance manager which was Doug. He was very helpful, insightful and ...
We recently bought a vehicle from here and we are extremely happy with them. Peter and Stella were both wonderful to deal with and even with the Covid restrictions we were made to feel very comfortable. I highly recommend Mark Wilson and team when your in the market for a used vehicle.
What a wonderful experience I had. The whole staff are friendly and accommodating. When you walk into the building there is an air of joy and that you want to be there. Matt is fantastic. He doesn't pressure you and if you have any questions he returns your calls quickly. Asif goes out of his way to get you financing that meets your budget. I definitely will tell people about Mark Wilson's Used Cars.
Exceptional service and dedication from the team at Wilson’s, our salesperson Sarah C was nothing short of amazing and got us into a great car in only a couple days. Thanks Wilson’s.
I got my car in 2020 just before end of year (literally) It was a great experience from test drive to delivery. Always got the satisfactory answers to my questions.
I had a great experience at Mark Wilson's. Karl was a wonderful staff member and great to talk to. With the help of Jessie and Sarah, I was able to get a beautiful car in a matter of one week. The whole process was seamless and everything was ready for me to just hop in and drive away at the end. Highly recommend. Thank You to everyone at Mark Wilson's!
I went to Wilson's for my first time car shopping on my own. I was intimidated and had no idea what I was looking for. Pete helped me out, let me test drive a few different models to see what suited me best. The service was excellent, the process was easy, and I'd recommend them to my friends/family for sure!
We had a very enjoyable experience purchasing our Nissan Pathfinder at Mark Wilson's Better Used Cars. Sales Representative David Miller was very personable and professional. Also Nicole Hoover, the Finance Manager, was very pleasant and informative. It was all round an enjoyable experience.
Fantastic service! The staff (David and Nicole) were friendly, helpful, and transparent. This was my first time buying a car and I felt supported throughout the whole process. Highly recommend!
Wilson's is amazing!!! They went above and beyond to get me exactly what I wanted, they made the process easy and stress free! Also, shout out to the detailers... my new car is spotless!!
Great experience! I'm very happy with my new car. Rod Sider and Nicole Hoover made all purchasing process easy and enjoyable. Highly recommend!
My experience was great. Customer Service was awesome as well. I would recommend my family and friends to go to mark Wilson's. Excellent people to work with.
One of the best motors, having so many cars.. Specially peter, he is a very nice guy Gives so many ideas, details... I love there service
With our limited requirements Trevor was able to find us a great deal. Everyone was great to work with through our first financing experience. We will return for our next replacement.
Great experience five star. Chris LaChappelle was very good to help us straight away. We showed up on Sunday with no appointment and he was very attentive. So we bought my dream car a red Grand Jeep Cherokee limited Edition, Absolutely stunning!!!!! The process was very easy to purchase. Stella walked us through everything especially the extra warranty and what we needed. She was extremely knowledgeable. We trusted her completely, she was amazing. I would highly recommend Wilson’s. Thanks so much Helen & Brian Henson
No appointment....Asked to see a salesperson. Short wait and an hour later I had the vehicle I was seeking. No fuss, no stress. Frank (Sales staff) and Doug (Business office) were excellent. Very professional and very efficient. Thanks again for an excellent experience with no stress. RB
I'm a loyal returning customer to Wilson's because of the amazing experience i've received in the past. This time around was a different story but I hope the mistakes and oversights made by the financing team were a learning opportunity. The salesperson I worked with was Trevor H. and he is great. Not pushy, very honest and does not waste your time. When I picked up the vehicle, he took the time to genuinely apologize for how my post purchase experience was handled. Nonetheless, I will put that behind me and I'll definitely be back for ...
So ... I’ve been looking for a year. Lucked out meeting Trevor, who was more than patient and truly did help me through the process. I had lots of questions - lots of anxiety.. who do you trust these days? As it turns out I got a great car / great price / great salesperson. No pressure - just professionalism. Thanks Wilson’s - special thanks to Trevor!
My wife and I recently bought two vehicles from Matthew P at Wilson's, he's a very professional and friendly salesman. I upgraded my truck and my wife traded in her SUV for a minivan to accommodate our growing family. We both received more than expected for trade in and the process during this pandemic was painless and Stella in finance was a joy to deal with. There were a few hiccups with both vehicles, such as a missing clip, missing jack and the DVD player in the van stopped working. All were addressed and fixed right away. I ...
I was having a hard time finding a dealership that wouldn't try to rip me off because I am an 18 year old buying my first car. I heard about Mark Wilsons from a family friend and decided to check out what they had to offer. I set up an appointment with Michael Penhale and he was a great guy to work with. He wasn't pushy, and he was honest about the vehicles I was looking at. I found a 2015 Kia Forte coupe and I fell in love at first sight. Mike helped guide me through the process and ...
The salesman Ramsey was attentive, professional and not pushy. It was a real pleasure dealing with him. I was able to pick up my new car as scheduled. The car was clean and looked like new. Great service. Joanne
Great experience. Easy going people and fair deals. I have bought 2 vehicles from them and I will go back when the time comes. I dealt with Mike g and Trevor they were both friendly and fair. Nicole was the financial manager she was awesome to work with.
Matt was very professional and thorough when buying my son his car. Would recommend Matt to be your salesman at Wilson’s.
Excellent customer service! Kind, knowledgeable and accommodating. I sold my used car and got an excellent deal. It was a very quick, easy and uncomplicated sale. I couldn’t be happier with the deal Jon got me and all his help!!
Excellent customer service! Kind, knowledgeable and accommodating. I sold my used car and got an excellent deal. It was a very quick, easy and uncomplicated sale. I couldn’t be happier with the deal Jon and the team got me and all their help!!
I recently purchased a VW from Mark Wilson's. My experience in dealing with them are very positive, from inquiry, paper work and warranty. Shari (Finance) and Joe (Op manager) are both superb in communications and pleasure to deal with.
Excellent costumer service from Trevor and Sheri when purchasing our new car. Friendly, honest and knowledgeable. The full tank a gas was a huge bonus! Would definitely recommend. Sam & Megan
Straight forward, honest,friendly,full tank of gas and on time!!!
Two thumbs up. will go back when we look for our next vehicle. Thanks Dave Miller and Elena Rob Graham
I was skeptical at first due to a couple reviews I read, but took it with a grain of salt, there are just some people that can not be pleased! I have to say the service and after care of things blew me away! I bought my 2018 Flex knowing it had previously been in a collision that seems fairly minor. There were a few things I had asked them to fix before I accepted the vehicle and they did without a problem. After a week or so the brakes were squeaky and they adjusted them, but again the issue came ...
Amazing service. Well maintained and very clean vehicles. Very positive experience was had with their staff. Everyone involved was a pleasure to deal with throughout the process. We will be back
Was in the market for a new car and recently went to mark wilsons as they had a large selection of vehicles, I narrowed it down to the car I wanted and sure enough they had it. With no pressure from the sales rep Pete I was working with. Took the car for a test drive and knew it was it, came back and in no time at all we were sitting down getting the paper work started. After everything was started I sat down with Shari from the finance department. She went over everything I had questions about, made ...
I am extremely happy with my purchase and with the service I received from Matthew Piccolo. He made the purchasing process easy and painless. He went above and beyond when I had questions after my purchase was complete. Overall it was a very good experience. I would return to this dealership in the future to purchase another vehicle.
Absolutely Great service! Pete helped me every step of the way. He offered excellent advice on choosing a car that would work for me. He was patient and fun to be around. Thank you!
Great people, excellent service. Extra points for offering delivery, we already had it arranged and something came up so we wouldn't have been able to pick it up. Such an amazing service to offer. I absolutely love my new vehicle!
We had a really positive, smooth purchasing experience with Mark Wilson's! Mark Wilson's really is the hometown hero if you're looking for a used vehicle you can trust. My first time buying a car from a dealership ever was made easy by Sam, who was available to answer all of my questions throughout the process. We got an amazing deal on a used, but borderline new Volkswagen Tiguan. Thank you to everyone who helped us! - Christelle G. & Dan R.
I've now bought two cars at Wilson's and the experience has been great! This time Trevor was so helpful, the experience was quick and easy and they took great care of me. Highly reccmmed buying a car here!
Was so pleased with the service provided today!!! Spoke with Toran over the phone and he was able to help me with all my issues. Very professional young man!! Thank you!!
Great people, excellent service. Extra points for offering delivery, we already had it arranged and something came up so we wouldn't have been able to pick it up. Such an amazing service to offer. I absolutely love my new vehicle!
I recently purchased a small SUV from Mark Wilson's better used cars. From the start, Peter kept me updated and made the sale of the vehicle easy, convenient and stress-free. My trade in was easy as well. Excellent customer service, straightforward answers, and a great car-buying experience! Highly recommend and appreciated.
Can't rate the team here highly enough! Even with the constraints of COVID-19 the purchase of my truck was a smooth and enjoyable experience! Should be your first stop when looking for a new used vehicle!
Got my first car from Mark Wilson's! Set up an appointment to view one car found through their website. The sales representative Trevor Hart was very helpful and was able to show me another option that I would have never considered if he had not showed me the other car. The car Trevor showed me ended up being perfect for what I was looking for and a better deal than the one I was originally looking at. Sold me my first car! Awesome service and quick turnaround for pick-up as well.
My husband and I needed a bigger vehicle as our little family is growing, Marc F and Stella were wonderful to work with and we couldn’t be any happier with our Chevy Equinox!
2 weeks ago me and my husband went to Mark's Wilson auto with out knowing we need an appointment due covid. However, in no time Marc sales rep came out to help us. He was very helpful. We traded in our car. The process was smooth and clear. Nicole financing rep got us the best rate and she called me in less than an hour after we left her office that loan was approved. Overall it was a wonderful experience we had . I recommend Mark Wilson's especially for trading in your vehicle.
My wife andI bought a 2019 Limited edition RAV4 We were well tended to by veteran sales staffer Michael Penhale. Michael knew exactly what we wanted and kept us posted as vehicles came available. We would buy another car from Michael anytime. Thank you michael and Mark Wilson for your integrity and excellence from beginning to end.
Excellent service from Trevor and Nicole when purchasing our new vehicle. Friendly and customer service was awesome. Bruce and Wendy Smith
It was our first time buying a car. We looked for a used car for a long time, and finally Wilson's had a nice Subaru Forester with a great price. After the test drive we were sold on it instantly. Everyone was very nice and informative. I would recommend anyone looking for a used car and will personally going there in the future if I were to look for more cars!
We had a wonderful experience with Frank. His guided us in the right direction and was honest and always available to answer all our questions. He went above and beyond to guarantee us the best possible deal! I will definitely recommend him to all my friends and family! He’s the real deal!!!
Thank-you Mark Wilson's for the relaxing car buying experience! No pressure and smooth from booking test drives to driving away with my new purchased vehicle. Keep up the good work. We will be back for future car purchases.
In my attempts to locate the perfect vehicle, I came across Mark Wilsons. My first point of contact was with Alexa in Finance. She was a pleasure to work with and answered all of my requests/questions and process information with no hesitation. Even on her days off. She went to the banks with her amazing negotiation skills and was able to secure a fantastic rate for someone with not the best past credit history. She was understanding and did not try to upsell anything. The decision was always left to me ! No nonsense, no pressure, no haggling. Once the ...
Dealt with Trevor Hart mostly - and it was an A+ experience! From the appointment booking to view a car, to the breakdown of the price and trade in, to pickup of the car, everything was no pressure, professional, and personable! Trevor was a joy to deal with, and I will be back for sure!!
Also, we have over 500 used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
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