Wilson’s Exchange/Return Option

Wilson’s ‘Buy with Confidence’ Exchange/Return Option

 As we all know buying a pre-owned vehicle can be a daunting experience! 

Here at Mark Wilson’s Better Used Cars, we have been buying and selling pre-owned cars for over 60 years and have proudly grown into Ontario’s Largest Used Car Super Store!

You can buy with Confidence knowing that our 584 vehicle inventory are serviced and reconditioned far above industry standards.

With our 5 day / 500km Exchange policy you can rest easy knowing that you will get the right vehicle for you and your loved ones!

We sell thousands of vehicles annually and we won’t stop working until we know you are satisfied with your Better Used Car. With over 1000 Positive Google Reviews we are confident that you will love the Mark Wilson’s Experience and your New to you Ride!

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  • Sports cars are not eligible for the 5-day exchange policy.
  • We must receive your intent to exchange the vehicle by 5 pm EST on the third business day after your delivery date.
  • The vehicle cannot have been transferred from the name of the purchaser or had a lien or encumbrance registered.
  • The vehicle must be returned in the same condition it was delivered, without any extra damage or excessive wear and tear, or modifications.
  • If your vehicle has been in an accident, vandalized or otherwise seriously damaged after you take possession, we cannot accept it back.
  • The delivery fee (delivery is free for local addresses only) is non-refundable. Licensing is Non-refundable. Third-party administration fees are non-refundable.
  • The reselected vehicle must be in stock and available for purchase and fit your approval, if applicable.
  • You may reselect one time after your initial purchase.
  • Any price difference will either be refunded or charged to you, if applicable.
  • If you had a trade-in see the trade-in section below*

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Any Mark Wilson’s Better Used Cars Certified Pre-Owned Vehicle exchanged under the Exchange Policy will be inspected by the Mark Wilson’s Better Used Cars Service Center for damage and excessive wear and tear. If any damage or excessive wear and tear is found up to $250, that amount will be added to new vehicle purchase, any amount over this will make the vehicle will not be eligible for return.
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As long as your traded vehicle has not been committed for sale and the dealership is still in possession of your vehicle, your trade-in will be returned to you. You may be responsible for repair and reconditioning expenses on your trade-in if the dealership has incurred such expenses. If your vehicle has been sold, the cash value of your vehicle that was listed on your sales document in the trade-in allowance line will be reimbursed to you. If there was a lien on the traded vehicle and the lien has been satisfied by the dealership, you will be responsible for reimbursing the dealership for the full amount of the lien payoff.
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